Among the various significant challenges businesses face in a dynamic business environment are its ability to effectively communicate with its customers and partners as well as provide easier accessibility to its products and services.

Keinetix has tested expertise and experience in delivering well crafted and fully integrated the business communication solutions built around your existing business processes. Our focus is to assist with improving your productivity as well as wherever possible open up new communications streams for interaction with customers and partners with a view to shortening the sales cycle and enabling deals to be closed effectively.

Our standards based solutions are innovative and easily adaptable to a variety of configurations to support changes you may need to make to your business model. Key features available include

- VoIP / IP telephony PABX
- Private Instant Messaging
- Hosted IP PABX/ Virtual PABX
- Click-to-Call integration with Microsoft outlook
- Graphical /Visual Call Management
- Integrated Voicemail
- Voicemail- to-Email
- Advanced call management (Call forwarding , Do-not-Disturb, Follow me )
- Digital Receptionist /Automated IVR
- Group Voicemail
- Caller Queues with custom music on hold

Whether your customers are trying to order your goods and services or require pre or post sales service, we will deliver a solution that is centred on positively enhancing their overall experience and assist in securing their repeat business.